Grand Hotel Zermatterhof
Grand Hotel Zermatterhof
Get the celebrity treatment with world-class service at Grand Hotel Zermatterhof
First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt. It features 3 restaurants, free WiFi access, and the Vita Borni spa area with a spacious pool, a sauna area and treatment Guests are picked up from the train station by the Zermatterhof's either by an electric car or in a blue horse-drawn carriage. The individually furnished rooms and suites offer panoramic views of the mountains. Most rooms even offer views of the Matterhorn. In addition, all rooms feature a kettle with Ronnefeldt tea, a Nespresso coffee machine, complimentary mineral water and soft drinks from the minibar, as well as fresh fruit and wine upon arrival. The Zermatterhof's restaurants include the Alpine Gourmet Prato Borni, which has been awarded 16 GaultMillau points and 1 Michelin star, serving Valais-style cuisine in a sophisticated atmosphere. The Brasserie Lusi offers fine dishes with a French touch, and at the saycheese! Restaurant, guests can enjoy traditional Swiss cheese dishes such as fondue and raclette. Classic afternoon tea is served daily in the Rudenbar and the Stars Bar features live piano music every day. A smoker's lounge is available and open all day. The restaurant terrace, the 2 bars and the hotel garden are suitable for receptions. There are 5 modern, air-conditioned rooms for banquets and conferences for between 5 and 250 people. Grand Hotel Zermatterhof is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”. A ski pass is available at the front desk.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Spa and wellness centre
- Free WiFi
- 3 restaurants
- Fitness centre
- Non-smoking rooms
- Skiing
- Tea/coffee maker in all rooms
- Bar
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
2 single beds | ||
2 single beds and 1 sofa bed | ||
2 single beds | ||
2 single beds | ||
2 single beds | ||
2 single beds and 1 sofa bed | ||
Bedroom 2 single beds Living room 1 sofa bed | ||
1 double bed | ||
2 double beds | ||
1 single bed | ||
2 single beds | ||
2 single beds |
Guest reviews
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Guests who stayed here loved
- John
Switzerland“Absolutely Wonderful, Hotel with a Wonderful Team working together to make our stay even more enjoyable!!” 
Zlata Switzerland“The hotel is just wonderful. Location right in the center. The staff is very kind, polite, patient. They are very attentive, always ask how are you, if everything is okay. The rooms are clean and comfortable. Cleaning twice a day, in the evening...”- Francie
United States“breakfast was great and our carriage ride was wonderful” - Kee
Taiwan“The room with the Matterhorn view is exceptional. We can see the golden Matterhorn during sunrise in our terrace, you don't even need to go outside. The atmosphere of the breakfast dining room is great.” - Navin
India“Great rooms in a superb location. The welcome drink + horse drawn carriage were a nice touch! Staff is super attentive and friendly. The spa facilities (the steam room, ice room, pool and jacuzzi) are also fantastic” 
David
United Kingdom“Excellent location, very clean and service is exceptional as you would expect.”- Salman
Saudi Arabia“The room was beautiful, well designed and planned. Loved the fact that there was a balcony (ideal if you want to relax and chill) but we couldn't get a view of the Matterhorn from there. The breakfast was good as well, but thee need to be more...” - Ulrich Switzerland“breakfast, room and location are a great plus. Their staff are very friendly and eager to help. I have never seen all senior staff of a hotel so dedicated to the success of the hotel by going above & beyond for customers. As for Sauna, they...”
- David-lior Switzerland“Swiss elegance. Large room. Nice terrace. Amazing swimming pool and jacuzzi. Very nice staff and amazing breakfast.”
- Andrew United Kingdom“Having complimentary horse and carriage journey through the town, arranged for the second day, also the free taxi as required to/form hotel. Concierge service at reception was amazing, nothing was a problem. The room and breakfast was excellent...”
Hotel surroundings
Restaurants
- Alpine Gourmet Prato Borni
- CuisineLocal
- AmbianceTraditional • Modern • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free
- Saycheese!
- CuisineLocal
- AmbianceTraditional
- Dietary optionsVegetarian • Vegan • Gluten-free
- Brasserie Lusi
- CuisineFrench • International • European
- Dietary optionsVegetarian • Vegan • Gluten-free
Facilities of Grand Hotel Zermatterhof
Most popular facilities
- Indoor swimming pool
- Spa and wellness centre
- Free WiFi
- 3 restaurants
- Fitness centre
- Non-smoking rooms
- Skiing
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
View
- City view
- Mountain view
- Garden view
- View
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Kitchen
- Coffee machine
- Electric kettle
- Refrigerator
Room Amenities
- Socket near the bed
Ski
- Ski pass vendor
- Ski schoolAdditional charge
- Ski storage
PetsPets are allowed. Charges may be applicable.
Activities
- Bicycle rentalAdditional charge
- Temporary art galleries
- CyclingOff-site
- Hiking
- Games room
- SkiingOff-site
- Golf course (within 3 km)Additional charge
- Tennis courtAdditional chargeOff-site
Living Area
- Seating Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingNo parking available.
Reception services
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Currency exchange
- 24-hour front desk
Entertainment and family services
- Indoor play area
- Board games/puzzles
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Trouser press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Shuttle service
- Pet bowls
- Pet basket
- Carbon monoxide detector
- Designated smoking area
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproofing
- Packed lunches
- Soundproof rooms
- Lift
- Pants press
- Airport shuttleAdditional charge
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Indoor swimming poolFree!
- Open all year
- Pool with view
- Heated pool
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
- Fitness/spa locker rooms
- Fitness
- Massage chair
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Beauty Services
- Sun loungers or beach chairs
- Hammam
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centre
- Fitness centre
- Sauna
Languages spoken
- German
- English
- French
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.
Please inform Grand Hotel Zermatterhof in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
