Please present the credit card used to make this reservation upon check-in at the property. If you are booking on someone else’s behalf, please contact the hotel directly to arrange third-party billing. The confirmation letter provides contact information.

Additional supplements may apply when booking more than 5 rooms. Bookings cannot be refunded, and the full amount of the stay will be charged at any time.

Please note that there are no elevators at the property.

The breakfast buffet is applicable for guest convenience only during the summer period.

Please note that the animation team and entertainment activities are unavailable during winter.

Kindly note that birth certificates must be presented upon check-in for children accompanying guests.

Please note that swimming in the pool and the sea is only permitted in adequate bathing suits. Swimming in loose or cotton clothing is also not allowed.

Electric scooters and bikes are prohibited within the 'Almaza Bay' property premises.

Accompanying maids are considered additional guests and will incur an extra charge upon check-in.

For the Refundable bookings, Payment Gate-Way link will be sent to the guest to settle & guarantee the booking maximum 7 days prior the arrival.

Payments for refundable bookings must be collected no later than 7 days prior to the guest’s arrival. If payment is not received within this timeframe, the booking will be automatically cancelled. A payment link will be sent to guests accordingly through our reservation team.

For Non-Refundable bookings, Payment Gate-Way link will be sent via email to process full payment.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をJAZ Almaza Beach Resort, Almaza Bayに事前に連絡してください。